About The Program
Overview
This workshop empowers participants with advanced negotiation techniques rooted in real-world crisis negotiation strategies. It emphasises emotional intelligence, tactical empathy and calibrated communication to influence outcomes without confrontation. Participants will learn how to uncover hidden needs, defuse tension and guide conversations toward mutually beneficial solutions.
How it Works
Through role-playing, case studies and guided practice, participants will master tools like mirroring, labelling and calibrated questions. These techniques help build trust, reveal underlying motivations and shift conversations from opposition to collaboration.
Benefits
Participants gain confidence, improve listening skills and learn to navigate difficult conversations with clarity and control, leading to better outcomes in business, leadership and everyday interactions.
Why This Matters
Negotiation isn’t just about deals, it’s about relationships. Mastering these skills enables individuals to influence with empathy, resolve conflict effectively and create value in every conversation.
Contact us
Program Summary
Enquire Now- Duration: 4 - 8 Hrs
- Topic:
Negotiation
Conflict Resolution
Problem Solving - Location of facilitator: Hong Kong
- Skill Level : Entry Level
- Delivery : in-person
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