About Delivering Delight
People remember how you make them feel. The challenge is building a workplace where making people feel valued becomes a daily habit, and not an occasional gesture. Delivering Delight helps leaders and organisations build cultures where employees feel valued and customers feel the difference. Founded by Avi Liran (CSP), a two-time TEDx speaker, economist and MBA, Delivering Delight is the training division of Honeycomb SMTM Asia Pte Ltd, registered in Singapore since 2002. Avi brings experience as a former C-level sales and marketing executive, VC advisor and diplomat to his work with organisations across Asia and internationally. Through keynotes, experiential workshops and leadership development programmes, Avi explores Positive Leadership, Appreciation, Customer Experience, Values & Purpose, and Resilience. Delivering Delight has worked with more than 100+ organisations across 26 countries, including Google, Microsoft, IBM, Dell-EMC, Marriott and Turkish Airlines.
At a glance
- Vendor type
- Training
- Company size
- 1–10
- Facilitators
- In-house team
- Delivery
- in-person, virtual
- Languages
- English
- Availability
- Actively taking work
- Lead time
- 30 days
- Website
- www.aviliran.com
What sets us apart
Human connection is not separate from business performance: Employee experience, customer experience and organisational culture influence one another. Delivering Delight helps leaders connect these elements and understand how everyday behaviours shape the way people experience an organisation. Appreciation that goes beyond recognition: Recognising results matters, but people also want to feel seen and valued. Avi helps leaders make appreciation more genuine, specific and meaningful, turning it into a practical leadership habit. Serious insights, delivered with humour: Avi combines business experience, research-based ideas, storytelling and humour to make complex human topics accessible, memorable and engaging. The aim is to create moments of insight that participants can put into practice. From inspiration to everyday action: The programmes go beyond sharing ideas. Through interactive exercises, reflection and practical tools, participants explore how to apply what they learn in real workplace situations. Built around people and organisational needs: From keynote talks to experiential workshops and leadership programmes, the approach can be adapted to the audience, objectives and context of each engagement.
Methodology
Insightful. Experiential. Practical. Designed For Real-world Impact. Every Organisation Has Its Own People, Challenges And Aspirations. Delivering Delight Takes A Tailored Approach To Learning, Ensuring That Each Engagement Is Relevant To Its Audience And Intended Outcomes. Avi Combines Research-based Insights, Storytelling, Humour, And Experiential Activities To Create An Engaging Learning Environment. Participants Have Opportunities To Question Assumptions, Exchange Perspectives, Reflect On Their Own Behaviours, And Explore New Ways Of Approaching Familiar Situations. His Sessions Connect Ideas To Real Workplace Situations, Giving Leaders And Teams Practical Tools They Can Use Immediately. The Goal Is To Help Turn Positive Leadership, Appreciation, Purpose And Human Connection Into Everyday Habits.-led delivery focused on tangible behaviour change.
