Effective Performance Feedback & Handling Tough Conversations
About Effective Performance Feedback & Handling Tough Conversations
Feedback that never gets delivered, or arrives so softened that nobody notices it, is a familiar problem for managers. This three-hour HKGCC workshop helps team leaders and HR professionals give direct, two-way feedback that motivates rather than deflates. Participants practise recognising effort to build trust and morale, and rehearse approaches for conversations that risk turning confrontational. It suits anyone running staff appraisals or performance reviews. The trainer is a TEDx speaker and former multinational marketing and operations professional with an HKUST MBA.
Format & Language
Language: Cantonese